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CREDIT RISK MANAGEMENT AND SALARY LOAN PERFORMANCE IN COMMERCIAL BANKS IN UGANDA: A CASE STUDY OF STANBIC BANK UGANDA LIMITED

James Kizza
Online First: September 20, 2019
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Abstract

The study examined the effect of credit risk management on salary loan performance in Stanbic Bank Uganda Limited (SBUL).  The study was guided by the following objectives: to investigate the effect of credit risk identification on performance of salary loans; to investigate the effect of credit risk assessment on performance of salary loans; and to investigate the effect of credit risk monitoring and control on performance of salary loans at SBUL. The study adopted a case study designwith a population of 60 respondents from which purposive sampling and simple random sampling methods were used to select a sample of 51. Data was collected from staff and providers using self-administered questionnaires and an interview guide. The study findings indicated that; there were positive significant relationships between credit risk identification, credit risk assessment, credit risk monitoring & control and salary loan performance. The correlation results were supported by the results from regression analysis which revealed that credit risk identification, credit risk assessment and credit risk monitoring & control were strong predictors of salary loan performance. The study concluded that improvement in credit risk identification, credit risk assessment and credit risk monitoring & control enhances salary loan performance at Stanbic bank. The study recommends that management at Stanbic bank offer specialized training to staff and clients in the area of credit risk management and put in place a customized credit management system to coordinate the credit risk management process.

Published September 20, 2019

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Published September 20, 2019

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Published September 20, 2019

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  • James Kizza

  • Published September 20, 2019